Returns & Exchanges
We want you to be fully satisfied with your Harlequins gear, which is why we offer a 30-day return window for all official merchandise in its original, unworn condition. Please note that personalized jerseys and match-worn items are non-refundable unless a manufacturing fault is present.
Initiate Your Return
Log into your account portal to select the items you wish to return and print your pre-paid shipping label.
Package Your Gear
Place the items back in their original packaging with all tags attached to ensure the return is accepted by our quality team.
Drop Off at a Point
Take your package to any authorized courier drop-off location; keep your tracking receipt as proof of postage.
Receive Your Refund
Once our warehouse team verifies the condition of the goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing